Returns & Refunds

RETURN
Items can not be returned, since they are all hand made. But an order can be cancelled within 3 days. We offer you a refund of the full amount.

EXCHANGE
We only replace items if they are detective or damaged.

REFUND
If the refund is approved, it will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note that it may take up to ten business days for your refund to be processed from the moment the order is received at the office.

CONTACT
If you would have any other questions please contact us by email info@edithbeurskens.com or visit our contact page.

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